Desktop Support Technician L2 SE

Goteborg, SwedenOn-siteFull-TimeSEK 35,000

Posted 25 July 2026

About the role

Technical Skills: <div><span style="font-size: 14px;">a)<span style="white-space:pre"> </span>Bachelor’s Degree or equivalent in Computer Science or related field.</span></div><div><span style="font-size: 14px;">b)<span style="white-space:pre"> </span>CompTIA A+, Microsoft Certified Professional (MCP) or better.</span></div><div><span style="font-size: 14px;">c)<span style="white-space:pre"> </span>Minimum of 18 months years of IT experience. </span></div><div><span style="font-size: 14px;">d)<span style="white-space:pre"> </span>Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.</span></div><div><span style="font-size: 14px;">e)<span style="white-space:pre"> </span>Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.</span></div><div><span style="font-size: 14px;">f)<span style="white-space:pre"> </span>Proven analytical, troubleshooting and problem-solving skills.</span></div><div><span style="font-size: 14px;">g)<span style="white-space:pre"> </span>Proven ability to multi-task, effectively determine priorities and meet SLA’s.</span></div><div><span style="font-size: 14px;">h)<span style="white-space:pre"> </span>Excellent communication relationship-building and internal customer service skills.</span></div><div><span style="font-size: 14px;">i)<span style="white-space:pre"> </span>Adaptable and flexible in a fast-changing industry and work environment.</span></div><div><span style="font-size: 14px;">j)<span style="white-space:pre"> </span>Willing to work off-hours and weekends when required for projects or emergency support.</span></div>

Behavioural Skills: <span style="font-size: 14px;">Excellent communication relationship-building and internal customer service skills.</span>

Interview Process: Screening interview, technical interview, Client interview

Benefits: <br>

Educational Qualifications

Bachelor Degree or equivalent in Computer Science or related field.

CompTIA A+, Microsoft Certified Professional (MCP) or better.

Essential Skills — Behavioural

Excellent communication relationship-building and internal customer service skills.

Essential Skills — Technical

a) Bachelor’s Degree or equivalent in Computer Science or related field.

b) CompTIA A+, Microsoft Certified Professional (MCP) or better.

c) Minimum of 18 months years of IT experience.

d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

f) Proven analytical, troubleshooting and problem-solving skills.

g) Proven ability to multi-task, effectively determine priorities and meet SLA’s.

h) Excellent communication relationship-building and internal customer service skills.

i) Adaptable and flexible in a fast-changing industry and work environment.

j) Willing to work off-hours and weekends when required for projects or emergency support.

Language

English · C1

Skills

Desktop supportEnd user supportTicketing systemsWindows 7-10Microsoft Active DirectoryMS Office 365PC hardware troubleshootingMobile device managementCompTIA A+Microsoft Certified Professional (MCP)

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